Readback, Repeatback, and the 2AM Page
Reliability isn’t just systems design; it’s communication design under stress.
#human-factors
4 transmissions tagged #human-factors
Uptime Is a Sleep Problem
If your reliability plan ignores sleep, it is quietly training your team to fail at 2 a.m.
The Two-Minute Pause That Prevents the Long Night
What SRE teams can learn from cockpits and operating rooms about small rituals that prevent big failures.
The Pager Has a Heartbeat
Uptime is a human system, and sleep is part of the architecture.